Serving Beverly Hills, Bel Air, Holmby, Century City, Trousdale, Brentwood, Westwood

A Day in the Life of Top Beverly Hills Concierge

Frank Parr, Award-winning Peninsula Hotel Concierge

Posted Thursday, December 26, 2019 - 5:54 pm

By Carole Dixon

Being a top concierge in Beverly Hills requires hospitality juggling skills, along with the intuition needed to anticipate guests’ needs even before they realize what they want. At the Peninsula in Beverly Hills, five-star services range from an airport concierge greeting guests at LAX – who can even get their room service order or spa time booked while still in the car. The hotel also has a magical thing called “Peninsula Time,” which (if booked in advance) allows guests to check in and out at any hour of the day or night for no additional fee. When they book a room, suite or villa, it is theirs for one night – even if they check-in at 8 a.m. on day one and check-out at 10 p.m. on day two (subject to availability). Upon arrival, room accoutrements might include personalized monogrammed pillowcases or a pet care schedule for those who travel with their furry best-friend on business. 

For full story see the print edition of The Beverly Hills Courier, or download the e-edition.

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